“If Quality were dropped, only rationality would remain unchanged.”

Robert M. Pirsig

“Quality without science and research is absurd. You can't make inferences that something works when you have 60 percent missing data.”

Peter Pronovost

“The 'Journey of quality' speaks of the paradigm of 'a process approach' of good inputs to a high success"

Priyavrat Thareja

“Control your own Destiny or somebody else will”

Jack Welch, Jack: Straight from the Gut

“Quality, relevant content can't be spotted by an algorithm. You can't subscribe to it. You need people - actual human beings - to create or curate it.”

Kristina Halvorson, Content Strategy for the Web

“Persistence is the twin sister of excellence. One is a matter of quality; the other, a matter of time.”

Habeeb Akande

“Be a yardstick of quality. Some people aren't used to an environment where excellence is expected.”

Steve Jobs

“Measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t understand it. If you can’t understand it, you can’t control it. If you can’t control it, you can’t improve it.”

H. James Harrington

“Raise your quality standards as high as you can live with, avoid wasting your time on routine problems, and always try to work as closely as possible at the boundary of your abilities. Do this, because it is the only way of discovering how that boundary should be moved forward.”

Edsger W. Dijkstra

“When Americans say it was great, I know it was good. When they say it was good, I know it was okay. When they say it was okay, I know it was bad.”

Laura Klos Sokol

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Blog

Apr

Observations In Effective Software Development - Part 3 – Functional and Technical Specifications

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This is the best, most optimal scenario that one could ever hope for... and that is all functional/UI and technical specifications are comprehensive and finalized before any programming or testing is started. This approach may sound like something straight out of a science fiction movie, and it very well may be what we can only dream about... however it would really be nice if this could be a reality when designing a software product. Since this has never been experienced by anyone that I know... + read more

Feb

Rethinking Software Development - Reducing Bugs Now

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One of the primary goals of every project manager, QA manager, and development manager is to reduce the number of bugs that are going to be in the final shipped product and to potentially bring that number as close to zero as possible. Experts in the software industry have tried everything from new project development lifecycle methodologies, such as Agile, to the latest whiz-bang test and Dev tools that promise greater productivity and suggest a “bug free release.” While many new... + read more

Feb

What is the best bug tracking system for a medium sized company to use?

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Choosing a bug tracking system for your company can be one of the most important and difficult decisions that you are going to make. Most importantly the product (or design) chosen must translate well to the total needs of the entire IT Team. A successful bug tracking system is going to be used by all groups in IT, not just QA staff members. In fact, a semi-mature organization will find its business owners and product managers also actively using the bug tracking system. In the old days... + read more

Feb

Observations In Effective Software Development - Part 2 – Functional and Technical Specifications

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Imagine product designers and business analysts sitting around a conference room table. All of them congratulating each other on the great work they've all done in creating all the requirements that go into a functional specification document that their new, brilliant, cutting-edge software will be based upon going forward from this point on. The concept has been summarized and all the pieces are in place... right down to the finest details that will make this product the best thing... + read more

Jan

Observations In Effective Software Development - Part 1 – Functional Specifications – Where are they?

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It seems like only yesterday that my involvement in software testing/quality assurance adventures began, but in reality it has been well over 20 years! It has been a slow, winding journey through many various types of software including video colorization tools, entertainment CD-ROMs, video-on-demand applications, animated 3D shopping apps, chat rooms, educational CD-ROMs, disk utilities, web sites and visualization/prototyping tools. The testing approach for each of these products has been... + read more